Your attorney, paralegal and secretary work together on your case as a legal team. You can be assured that all information you provide is shared with all members of the team.
- You know important information about your symptoms and your health history. Tell us so that we can better help you!
- Even if something makes you feel embarrassed or uncomfortable, it is important that you relay all information related to your case.
- Please keep us up-to-date with any changes in your condition and/or treatment. It is not necessary for you to provide this information directly to the attorney or paralegal – you may provide it to the secretary.
- Remember to always bring an up-to-date list of your medications to all of your appointments.
- Bring to your appointments any information you have which is important to your claim such as copies of medical records, your resume or the statement you receive from the Social Security Administration setting forth your yearly earnings.
- We want to be sure we are handling your case to your satisfaction. If you don’t understand what you are being told, please let us know. It is OK to ask.
- It is helpful to write down your questions before you come for an appointment and to take notes so you can refer back to them when you get home.
- If you need to leave a message, please be detailed and provide your full name, telephone number and details of why you are calling. For example, tell us “Dr. Smith ordered an x-ray of my back and it was done on June 1st at Westmoreland Hospital.” This detail is incredibly helpful.